In March 2023, reports began appearing on Twitter that Netflix users had become victims of a text-message scam. These messages claimed their Netflix accounts were blocked due to a declined membership fee. Have you ever run into a Netflix scam email? If you receive a text message purportedly sent by Netflix, never download attachments or click on links. Below, we will explain why it is dangerous to interact with these SMS. We will also find out how to distinguish an actual letter from a fake one and give some recommendations on how not to become a victim of this Netflix scam.
What is the Netflix Scam Email?
There are several versions of the Netflix text scam. However, they are similar and contain the same meaning – your Netflix payment has been declined, or your account is suspended. All this is to get you to open a link, go to a fake Netflix website, and glean personal information from you. More often than not, this information includes the following:
- Netflix username and password
- Credit card information
- Social Security number (SSN)
Most Common Types of Netflix Frauds
Netflix Subscription Issues
Scammers send an email that falsely claims you need to update your account status, asking you to click on an attached phishing link. The Netflix phishing email is usually one of the following:
- Your Netflix renewal payment has failed. Your account has been temporarily suspended. See full details in the attachment below. Additional media content is included.
- Netflix Alert – Payment failed. We will close your account due to a lack of login time while viewing payments
- Alert: Netflix membership payment failed, and account status is restricted
In each of these cases, scammers will try to steal your credentials or credit card information by any means. Be careful not to fall for this Netflix billing email scam. The company knows about the situation and notifies the users of recent details.
Reward, Gift or Online Survey
In this case, the link leads to a fake Netflix survey page. It says you can win a free one-year Netflix subscription or other “exclusive reward” by answering simple questions. Does that sound tempting? Definitely yes. However, it’s not true even for a bit. NEVER share your information, credit card, or other personal information online unless you are 100% sure of the website’s legitimacy.
What to Do When You Receive a Netflix Scam Text Message
If you receive a Netflix text message that fits all the parameters of a phishing scam, delete it. Please do not click the link or reply to it. If you doubt the message’s legitimacy, log in to your Netflix account from an authentic login page at netflix.com/login or the Netflix app. This way, you can check your payment history and payment information to prevent Netflix payment scams. If there are no payment problems, you can be sure the message is a scam. Be very careful and follow the tips to check if you are facing a Netflix phishing attack.
What Happens If You Share Your Information?
Suppose you risk following the link and entering your information on the fake Netflix website. In that case, the scammer will have your following information for further fraud. The amount of damage will depend on what information was stolen from you:
- Your Netflix login information. In this case, scammers may steal your Netflix account. Scammers may also gain access to your other accounts if you use the same username and password for your other online accounts.
- Name and Address. Scammers may try to commit identity theft or further deception by posing as an employee of your bank or other companies you do business with.
- Credit Card Information. Once scammers get your credit card information, they will try to spend your money by buying whatever they can. That’s not that easy, but still a threat that may cost you all your savings.
- Social Security Number. Your SSN is probably the most valuable information scammers can get their hands on. Thus, they can use it to steal your identity easily (usually, it can take years to recover from this), get credit lines in your name, and do their nefarious deeds in your name.
What should I do if I am a victim of a Netflix Email Scam?
So, if you are reading this, you’ve probably faced it at least once. The key to minimizing the damage is to act quickly to protect your accounts. As soon as you realize you’ve entered your credentials on a fraudulent website and got caught on Netflix’s fake email, follow these steps:
- Change your Netflix password. Do the same for other online accounts that use the same login credentials.
- Notify your bank. If you’ve entered your credit card information, tell your bank and ask them to block the card. You will be issued a new one with a unique number and expiration date.
- Scan your device for malware. When you clicked the link, malware may have been installed on your device that could have stolen all your login information for all your accounts.
- Notify Netflix. Please forward the message to firstname.lastname@example.org, so you can help fight spam.
- Block the sender and mark the email as spam. All modern email clients have a “mark as spam” button. This way, you will help spam filters fight such messages more effectively.
- Block credits issued if you gave the scammer your SSN.
- Report the scam to the authorities. That way, you can help the relevant authorities to combat such scams.
Text message scams are rising, and Netflix is not the only company attacked by text messaging. Every year there are more and more text message scams: According to Text-Em-All, about 376,032,773 spam texts are sent daily in the United States. Scammers attack their victims because not everyone knows about the messaging scam and phone calls. Basic knowledge and online hygiene will save you from potentially serious problems with the Netflix payment scam email.