Loaris User Guide

Thank you for choosing Loaris as a reliable and effective shield for your PC. Modern computer world forces you to face numerous threats. We take responsibility that you will pass through all risks without any losses. 

Therefore it is very important to make sure your PC is ready to react. We believe you’ve made the right choice by purchasing Loaris Trojan Remover.

Our team of highly-skilled software developers introduced a new effective tool that is able to outdo your expectations. Our friendly client support team will promptly and competently assist you in case you need our help.

Loaris Trojan Remover is noted for its simplicity in installation and further use, friendly interface, comprehensive and user-oriented design. But it is more important that Loaris is a strong guard for your PC. It will protect you from any possible threats, such as aggressive adware, browser hijackers, various kinds of spyware, malicious ActiveX objects, trojans, dialers, keyloggers, cookie trackers and all other sorts of malware.

This User Guide was introduced in order to give you general acquaintance with Loaris Trojan Remover.

Download and install Loaris Trojan Remover

The best way to download Loaris Trojan Remover is via the link loaris-setup.exe, also you can go to https://loaris.app, and click “Download” button. After the download is complete you may run the installation file immediately or save the installation executable to some folder of your preference and run the installer later on.

If your computer has been infected with virus which does not let you use your Internet browser or launch executable here is what you can actually do:

  1. Download the latest version of Loaris Trojan Remover to fresh (not infected) computer and install it.
  2. Update a virus database.
  3. Copy the entire folder “Trojan Remover” to your USB-drive (memory stick). Normally it is located at the following path: (C:\Program Files\Loaris Trojan Remover). “C” stands for the system disk of your computer. The name of the system disk, however, can be marked with another letter.
  4. Open your USB-drive (memory stick). Find the “Loaris Trojan Remover” folder there. Open it , find the file under the name “ltr.exe” and rename it to “chrome.exe”.
  5. Move memory stick to infected PC, open “Loaris Trojan Remover” folder and run iexplore.exe. Optional: copy the folder “Loaris Trojan Remover” from your USB-drive to some other folder created on your PC and run “chrome.exe”.
  6. Possibly you will need to enter your e-mail address and activation key (see the section called “Licensing the application”).

Installation process description

Once the installation executable is run the following window would appear:

Loaris Install step 1

Click “Next” button or click “Cancel” to exit Setup.

Loaris Install step 2

Please make sure to read the software license and limited warranty agreement. You may read more about it by clicking the respective article in this Help file.

Loaris Install step 3

Check the “Create a desktop icon” if you want Loaris to create the program’s shortcut:

Loaris Install step 4

Click “Install” to complete the installation process.

Loaris Install step 5

You may choose for Loaris Trojan Remover to be launched immediately upon installation (after you click “Finish” button).

Loaris Install step 6

Using Loaris Trojan Remover

Using Loaris Trojan Remover is simple as it can be. The GUI of the software gives you several options that you might refer to set your system free from malware aggression. Additionally, you can research all the Loaris options available.

Scan types and options

After you launch the application the system will start scanning process as shown on the screenshot below:

Loaris scan process

For a simple start of the computer scan you may click on the Scan tab and choose Standard scan button. Loaris Trojan Remover will show that the scan is taking place. You can stop the scan at any time by clicking the Stop button. After answering Yes at the confirmation message the scan will be cancelled. When the scan is completed Loaris Trojan Remover will display the list of threats (if found) that were checked for removal.

Loaris interface

Four types of scan are available. The Standard scan quickly scans the system with no need for further configuration of the scan parameters. The Full scan gives a chance to scan all folders on your PC, whereas the Custom scan allows the user to select any of the folders for scan. Also this option can explore windows’ modules, giving you a chance to scan ActiveX components, Windows services, IE extensions and startup links. The Removable scan scans all your USB-disks currently attached to the computer.

Loaris scan complete

It is good if the computer on which you’re running Loaris Trojan Remover is clean and free from viruses. In this case you will receive the following message:

However, if the infected items were detected by Loaris Trojan Remover please make sure to delete them all completely:

Loaris detection

Updating Loaris

To make sure the database is up-to-date to provide the maximum protection we strongly recommend you to update the program first by clicking “Update” button in the upper left part of the main screen.

A regular update of the system is the basic premise for obtaining the maximum level of security provided by Loaris Trojan Remover. The Update module ensures that the program is always up-to- date. This is done in two ways – by updating the virus signature database and by updating the application.

Information about the current update status can be found by clicking the Update tab, including the current version of the virus signature databases. In addition, the option is given to activate the update process immediately by clicking Update button.

Loaris update

The information window also contains details such as the date and time of the last successful update.

Obtaining and sending log files for analysis

Loaris Trojan Remover also gives you a chance to get log files after each scan. Simply click Log Files tab and the window will appear with all log files available.
Log files are necessary to get a detailed report of the scan process with a specific description of each action taken with regard to malware found on your PC.

Loaris log files

In some cases, if the problem persists, we might ask you to save the log file and send it to us for analysis of other actions that might be taken to make sure your computer is fully protected.

Extra Tools for your PC

Loaris tools

Reset Browser Settings

Some Malware programs change the Browser Home, Start and Search Page settings to re-direct the web browser to different websites. This Utility will reset the Home/Start/Search pages to standard Defaults.

Reset HOSTS file

The Windows HOSTS file is a text file that stores website addresses. The file can be used to speed up access to websites you often visit – by equating the website name (e.g., microsoft.com) with its DNS address, the web browser can find the website more quickly as it does not have to query a DNS Name Server.

Some Malware add entries to this file to either deny access to websites (usually security-related or antivirus company websites) or to re-direct access to websites of their choosing.

Reset Windows Update Policies

Some Malware programs attempt to prevent Windows Update from running and inhibit access to resetting Windows Update by blanking out the Windows Update options on the Update configuration screen.

This Utility will check the current Windows Update settings and correct them where necessary.

Collect System Information

This option allows us to obtain the information about various threats, viruses, malware, and pests available on your computer, give the proper recommendations, arrange software updates to fix the problem/eradicate the malware.

If we request such information from you, please send it to us for our analysis using the customer ticket support system.

Quarantined items

If you instruct Loaris Trojan Remover at the end of each scan to get rid of all infected files, those files that are necessary for your PC but are at the same time infected with trojans could also be deleted. This could impact the normal operating parameters and functionality of your system or applications you regularly use.

Loaris quarantine

Quarantine plays a kind of nice middle ground since it moves the file to safe storage under the control of Loaris Trojan Remover – so it can’t harm your system – but it’s there in case a mistake was made, and you need to restore that important file.

Thus, in some cases, when there are doubts about whether to delete all trojans found after each scan permanently, we recommend you to place supposedly infected files on quarantine. At any time, you will then be able to restore them or copy them to a certain safe location. If you are confident this is a trojan, you can delete it immediately.

Setting up your personalized Loaris

User preferences include the settings of a general character, as well as those connected with specific scan options.

General settings are also applied to other applications installed and running on your computer. Some users prefer the program to be started together with Windows operating system. Loaris Trojan Remover offers this option. However, in default settings, this option is turned off. In the same way, the user can adjust the program to perform a scan on every program startup and update the database up to the level providing maximum PC protection.

If any malware is detected, Loaris Trojan Remover will inform you about this with a specific sound signal. Thus you will be able to analyze the threat immediately and take corresponding actions.

Other available options include anonymously reporting statistics to the Loaris team and using a connection to do the Loaris database via proxy server.

Loaris General Settings

Choosing alternative Scan options is recommended for more experienced computer users.

The first option already set by default is an application by Loaris of heuristic rules during each scan. The key advantage of this scan settings option is the ability of Loaris Trojan Remover to detect known and unknown viruses based on common characteristics shared by different viruses. However, the information provided using a heuristic scan should be treated with caution. The summary information is generated using complex and sophisticated methods, which are difficult to interpret. Thus, if you notice that a suspicious file has been identified, we recommend that you send it to the Loaris Customer Support Service for further study and analysis.

Please take notice of the deep scan (slow) option. This mode goes through the entire hard drive to find infected files (if available). This is a far more thorough method, but it also takes a lot longer if you have a large drive.

If you are optimistic that your PC does not contain any suspicious packers, loaders, and incomplete files, you may ignore these options during your customized scan. In the same manner, you may ignore files that are larger than 64 MB if you want to speed up the scan process.

If there are any errors during the scan – the system will automatically warn you about them, provided you choose this scan settings option. If such errors are found – make sure to notify the Loaris Customer Support Team immediately.

Loaris Scan Settings

However, please be careful enough with the scan, as mentioned earlier options. If you are not confident enough to enable or disable some of them – please get in touch with Loaris for further assistance.

If you know some “safe” program that Loaris saw like malware, add it to the “Ignore list” so Loaris won’t scan it like a virus.

Loaris Ignore List

Buying Loaris Trojan Remover

Purchasing Loaris is carried out by means of 2Checkout, the payment processing company. If you have the intention of buying Loaris the best way to do it is via the site https://loaris.app.

The most typical form of payment is via credit/debit card. For this type of payment, you need to indicate your type of credit/debit card (Visa, American Express, Mastercard, Discover, JSB), as well as other important credit/debit card details necessary for the payment to be effected. Other types of payment are also available (depending on the country where the purchase is to be made). They include Purchase Order, Webmoney, Phone Order, Fax Order, Check / Cash, Wire Transfer, and PayPal.

Once the payment is effected via 2Checkout, the payment processing company, you must receive the purchase confirmation from 2Checkout about the payment effected, as well as your activation code/license/serial key for your version of Loaris Trojan Remover.

Please be aware of the fact that the activation code/license/serial key is the same thing. If you have problems finding or receiving the activation code please immediately contact 2Checkout via the e-mail address support@2checkout.com, as well as Loaris Trojan Remover Customer Support Team by creating the ticket via https://support.loaris.com . The activation code will be sent to you as quickly as possible, however, you might need to check your SPAM folder, it might be that the message was mistakenly forwarded into this folder.

If you by mistake effected the payment several times (without the actual intention to do so) please be advised that you will be refunded for the mistakenly effected payments.



$ 29
1-year for

1 Computer

  • Defends against harmful sites
  • Prevents threats in real-time
  • Cleans and removes malware
  • Priority support


$ 39
1-year for

2 Home PC

  • Defends against harmful sites
  • Prevents threats in real-time
  • Cleans and removes malware
  • Priority support


$ 39
1-year for

1 Computer

  • Defends against harmful sites
  • Prevents threats in real-time
  • Cleans and removes malware
  • Priority support

Support Loaris Trojan Remover

In times of difficulties removing the virus users must immediately notify us of the problems they have. We will not leave you without help or assistance on any issues.

Please do not hurry up to remove Loaris Trojan Remover from your computer if you have difficulties removing the virus with it. It might be that the virus was updated/modified and we need to make certain adjustments into our malware database to make sure that the virus is eliminated with the next scan.

For this purpose you need to contact us via customer ticket support system available via this link – https://support.loaris.com/open.php

This page https://support.loaris.com also allows you to check the ticket status, you just need to indicate your e-mail address and ticket ID/number.


If you’re not satisfied

We understand that sometimes difficulties removing the virus occur. However, before you ask for a refund, please tell us the same story of removing a virus from your computer and why you think Loaris Trojan Remover has failed to delete it effectively. It is a good idea that you sent us information about the state of your computer. You may have specific problems with your computer preventing the normal functioning of Loaris Trojan Remover. For this purpose, you need to run the unique tool called “Collect System Information” available in the “Tools” tab.

Loaris tools

Please send us the latest scan log files for analysis. You may retrieve the scan log file by clicking the “Log Files” tab. Both of these files (“Collect System Information” and Log File) should be sent to us as the attachment via the customer ticket support system.

Loaris log files

We will then consider the issue or refund, but first please let us do all our best to help you fix the problem and to help you using Loaris Trojan Remover in case you have problems with this.

Please bear in mind that 2Checkout is the main payment processing company for Loaris Trojan Remover software, this is why the refund issues are resolved by 2Checkout and /or Loaris Trojan Remover Customer Support Team directly. It should be mentioned that refunds are available within 30 days of the first product purchase or the first renewal by sending the Refund Request to the support@2checkout.com or directly to Loaris Support System . You may choose either of these two options to submit your refund requests, however, it is better to contact Loaris directly. Refund requests that have not been resolved within 2 weeks by Loaris shall be processed by 2Checkout. For credit card purchases the refund will appear on the next credit card statement.

Loaris System Requirements

  • Operating System: Windows 11, Windows 10, Windows 8.1, Windows 8, or Windows 7
  • CPU: Minimum 800 MHz with SSE2 technology. This includes most modern Intel x86 processors as well as AMD’s Athlon 64, Sempron 64, Turion 64 and Phenom CPU families.
  • RAM: 2 GB (64-bit OS), 1 GB (32-bit OS)
  • Free disk space: Minimum 200 MB.
  • Recommended screen resolution: 1024×768
  • An active internet connection.