Managing and Interpreting Scan Log Files

For advanced users and technical support, scan log files are the most valuable resource for understanding what happens during a malware removal process. These reports provide a detailed timeline of every action Loaris Trojan Remover takes to secure your operating system.

The Role of Scan Logs in Professional Malware Detection

Loaris Trojan Remover generates highly detailed security logs that allow you to review every detection, remediation attempt, and repair result. These files are essential for creating a comprehensive security report of the scanning process, providing a granular look at each malicious item found on your PC.

By reviewing these logs, you can identify patterns of infection, see exactly where hidden threats were located, and verify that all cyber vulnerabilities have been properly addressed.

Accessing and Viewing Scan Log Files in Trojan Remover
The Log Files interface allows you to browse through a history of all system scans performed.

Sending Log Files for Expert Analysis

In complex cases where a persistent threat remains active, our technical support team may request your log files. These files allow our experts to perform a manual malware analysis and recommend specific actions to ensure your computer is 100% protected.

Interface for saving and sending Trojan Remover log files
You can easily save any log file to a text format (.txt) for sharing with our support specialists.

Professional Technical Support

If you encounter a unique security challenge, you can submit your scan reports directly through our Support Center. Our specialists will review your data and provide a custom solution for your system cleaning.

Create Support Ticket

Log Files FAQ

Where are the log files stored on my computer?
Logs are managed directly within the application. You can view them by clicking the "Log files" button. From there, you can save them to any folder on your PC as standard text files.
Do these log files contain any private data?
No. Our logs focus strictly on system security parameters and file paths related to malware detection. They do not record your passwords, personal documents, or browsing history.
How do I attach a log to a support message?
First, open the log in Loaris and click "Save as". Once saved as a .txt file, you can upload it as an attachment when creating a support ticket at our helpdesk.
What if the log file is too large to send?
You can compress the text file into a .zip archive or simply copy and paste the most relevant parts of the scan results directly into your support message.